Frequently Asked Questions

We're here to help you plan your next trip. We know you may have some questions before reaching out to us. Review our list of frequently asked questions or click here to contact us directly if your question is not listed below!

1. What services does your travel agency provide? We handle all your pre trip planning and take all the stress away. We offer flight bookings, hotel reservations, vacation packages, cruise trips, and customized travel itineraries. Check out our Service & Destinations here.

2. Do you offer customized travel packages? Yes! We can create personalized travel packages based on your preferences, budget, and travel dates.

3. How can I book a trip with your agency? You can start your booking by clicking here to contact us.

6. What payment methods do you accept? Our Partners accept major credit/debit cards. No cash.

7. What is your cancellation policy? Cancellation policies vary based on the airline, hotel, or tour operator. We’ll provide you with the cancellation terms at the time of booking.

8. Do you offer refunds if I need to cancel my trip? Refunds depend on the terms and conditions of the service providers. Some bookings may be non-refundable, while others may allow partial refunds.

9. Can you help with last-minute travel bookings? Yes, we can assist with last-minute flights, accommodations, and travel arrangements, subject to availability.

10. Do you offer group travel packages? Yes! We arrange group tours, corporate retreats, family vacations, and destination weddings.

11. What destinations do you specialize in? We provide travel services for international destinations, specifically the caribbeans! Let us know where you’d like to go, and we’ll find the best options for you.

12. Do you offer honeymoon or romantic getaway packages? How about for my family or friends? Yes! We have special honeymoon and romantic getaway packages tailored to your preferences. And yes! We can plan a trip for any family or group.

13. What should I do if I have an issue during my trip? Contact us right away. We’ll support and try to help resolve any travel-related issues. If this is an emergency or issue with your passport while on your trip. Please locate the local US Embassy here.

14. Do you provide airport transfer services? Yes, we can arrange airport pickups and drop-offs as part of your travel package.

15. How can I stay updated on travel deals and promotions? You can follow us on social media. You can also check our our Services & Destinations page. Or sign up here to receive our daily deals.